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Address

Unit 2/496 Geelong Road, West Footscray, VIC 3012.

Phone
1300 731 289

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Whether you have questions or you would just like to say hello, contact us.

Frequently Asked Questions

To find support worker jobs near your location, you can use the filter on the job board, select suburbs, which are close to you, start typing it and the system will help you by recommending options. Enter your suburb or postal code in the search bar. The platform will display jobs within the specified area.

You can use various filters to refine your job search. Common filters include: Suburb: Find jobs close to where you live or work. Job Type: Filter by full-time, part-time, casual, or temporary positions and others Category: Narrow down the search to specific roles like NDIS support, aged care, allied health or nursing. Salary Range: Set a salary range to match your expected compensation. These filters help tailor your search to better match your preferences and qualifications.

If you encounter an error message when filling in the details on your profile, try the following steps: Scroll up and check if there is any unfilled area Refresh the page or try accessing the platform using a different browser or device. Ensure your internet connection is stable. If the error persists, take a screenshot of the message and contact the platform’s technical support team for further assistance.

If your uploaded details are not displaying correctly, here’s what you can do: Ensure the file format is supported by the platform (e.g., PDF, Word) or jpeg for your photo. Check the file size to make sure it doesn’t exceed the platform’s 2 MB limits. If the document or details appear incorrectly formatted, try re-uploading the file or editing your profile manually. If the issue continues, reach out to the platform’s support team for help with troubleshooting.

There may be several reasons why you’re unable to submit your application: Missing mandatory fields: Double-check that all required fields in the application are filled out with your information. File size or format issues: Ensure your resume and any attached documents meet the platform’s size and format requirements. Browser compatibility: Try using a different browser or clearing your cache and cookies. If none of these resolve the issue, contact the platform’s support team to check for any ongoing technical problems.

If you haven’t received a response after applying, consider the following steps: Go to My Profile - Manage jobs option to see the status of your application. Send a follow up message to employer on the platform inquiring about the status of your application. Verify your contact details are correct in your profile. Some job processes take longer, so it’s good to apply to multiple positions and wait for the employer's response.

Most support worker roles require a background check such as NDIS screening check and a Working With Children Check (WWCC). These checks ensure the safety and security of vulnerable clients. Your should upload those documents to your profile in the area called Checks.

Yes, you can set up job alerts to receive notifications about new job listings that match your criteria. Simply go to your account settings or the job search page, set your desired filters (e.g., location, job type), and opt-in for email alerts. You’ll be notified whenever a job is posted that matches your preferences.